Real-time detection
How high-intent events trigger opportunity detection in near-real time, in addition to the periodic sweep.
Alongside the periodic sweep, the autopilot reacts to behavior as it happens. When a contact fires an event that signals a moment worth acting on, the autopilot can run a detection pass within minutes instead of waiting for the next scheduled cycle — so time-sensitive opportunities like an abandoned cart surface while they still matter.
What counts as a trigger
Only high-signal events trigger a real-time pass — the ones that create or resolve an opportunity the moment they occur:
- Intent — a pre-conversion signal such as added to cart or contacted seller.
- Conversion — the key milestone such as purchased, subscribed, or funded account.
- Churn — an explicit cancel signal such as subscription canceled.
These are resolved from your event mapping: the autopilot only reacts to the real event names you mapped onto those behaviors. Recurring activity events (like routine logins) don’t trigger a pass — they’re handled by the regular sweep, so the firehose of everyday events doesn’t cause needless work.
How it stays efficient
- Debounced. A burst of high-intent events from a busy workspace coalesces into a single detection pass within a short window, rather than one pass per event.
- Cheap to check. Whether an event is a trigger is resolved from a per-workspace cache, so the check doesn’t hit your configuration store on every event — including a fast “this workspace isn’t eligible” answer for workspaces without the autopilot.
- Gated. It only runs for workspaces where the autopilot is enabled and entitled; otherwise the event is ignored.
What happens next
A triggered pass runs the same idempotent detection as the sweep: it re-checks lifecycle stages, finds qualifying opportunities, and drafts campaigns. Because detection is de-duplicated per kind per day, a real-time pass won’t create a duplicate of an opportunity the sweep already surfaced.
Next steps
- Make sure your intent and conversion events are mapped during activation.
- See where triggered opportunities land in the review queue.
Related
Engagement Autopilot
An AI engagement brain that watches each contact’s lifecycle, spots opportunities, and proactively drafts (or ships) tailored campaigns to grow retention.
Opportunities & the review queue
The micro-segments the autopilot detects, how it drafts a campaign for each, and how you approve or dismiss them.
Events
Send behavioral events about your contacts to trigger campaigns, gate waits, and power segments.
Lifecycle classification
How the autopilot places every contact on a lifecycle stage from their behavior, and the six predefined business models it can use.