Describe a goal — recover abandoned carts, win back churned customers — and EngageApp's AI builds the full multi-step journey across email, SMS, WhatsApp, and push. Pay only for messages sent, not for contacts you store.
Customer.io bills you for every profile you store. EngageApp charges credits only when a message is successfully sent. Unlimited contacts. Failed sends are never charged.
Describe your goal and get a complete multi-step journey — copy, timing, and channel choices — generated for you. AI is the default, not a bolt-on.
Credits are spent only when a message is successfully sent. Unlimited contacts, and no bill for stored or inactive profiles.
Email, SMS, WhatsApp, and push in a single flow, with unified real-time analytics across every step.
Everything you rely on — segments, event triggers, visual journeys — plus AI campaign generation and native WhatsApp & SMS, without the per-profile bill.
Compare EngageApp vs Customer.ioAverage cart abandonment rate (Baymard Institute, 2025)
Higher engagement with multi-channel (SaleCycle, 2025)
Faster campaign setup with AI generation
Channels supported — email, SMS, WhatsApp, push, API, webhooks
Capabilities
From first touch to long-term retention — one platform for every stage of the customer lifecycle.
Describe your goal and let AI generate complete multi-step campaigns with copy, timing, and channel selection.
Design multi-step journeys with a drag-and-drop canvas. Branch on behavior, delays, and conditions — no code required.
Reach customers on email, SMS, WhatsApp, and push — all from a single campaign. Unified analytics across every touchpoint.
Build audiences that update in real-time based on contact properties, custom events, and behavioral signals.
Ingest events from your product and trigger campaigns instantly. Filter on properties, set time windows, and personalize at scale.
Track deliveries, opens, clicks, and conversions per step. Drill into individual contact journeys.
How it works
Four steps. That's all it takes to start engaging your customers on every channel.
Import contacts, sync attributes, and start ingesting behavioral events from your product with a single API call.
Create segments that combine contact properties with event history. "Users who signed up this week AND viewed pricing 3+ times."
Use the visual builder to craft multi-step campaigns with delays, branches, and channel-specific content.
Activate your campaign and watch engagement metrics flow in real-time. Iterate based on what the data tells you.
Omnichannel
Compose a single journey that spans email, SMS, WhatsApp, and push notifications. Each step delivers on the channel your customer prefers.
Hey Sarah! Your order #4821 shipped. Track it here: eng.app/t/k8x
Welcome to EngageApp!
New feature unlocked!
You can now schedule campaigns with AI. Try it out.
Developer-first
Ingest events, manage contacts, and trigger campaigns with a clean REST API. Every feature in the UI is available programmatically.
Start with a free account. No credit card. No time limit. Build your first campaign in minutes.