Most shoppers who add to cart never check out — and every abandoned checkout is revenue already within reach. EngageApp recovers it with checkout.started → wait_until order.placed: enroll when checkout begins, skip the reminder if they buy, and send a Liquid email with line items and a recovery URL only when they still have not placed an order.
Clone Cart recovery from the gallery — trigger, wait_until, and Liquid copy included — then bind your email channel.
Email, SMS, WhatsApp, and push in a single journey with one set of analytics.
Credits are spent only when a message is successfully sent — unlimited contacts.
Unexpected costs, forced account creation, slow checkout, or simple distraction — most abandonment is hesitation, not rejection. A timely, relevant nudge on the right channel removes the friction and reminds the shopper why they wanted the item, which is exactly what a well-timed recovery sequence does.
A checkout.started event from your store (Shopify, Woo, or your own ingest) enrolls the shopper instantly. EngageApp waits for order.placed — default four hours, editable one to four — and sends only on timeout, so buyers are not emailed after they purchase. Clone Cart recovery from the gallery for that graph, or describe the goal and let AI generate a multi-step flow across email, SMS, WhatsApp, and push for you to review and launch.
Email leads with the product and a clear path back to checkout; an SMS or WhatsApp follow-up catches shoppers who never open email; a push notification re-engages app users. EngageApp runs all of them in one journey with unified analytics, and you pay per message sent — never for contacts you store.
Track recovery rate, revenue recovered, and per-step conversion so you can see which message and channel does the work. Drill into individual shopper journeys to understand where people drop, then iterate on timing and copy from what the data shows. Compare recovery rate by cart value too — high-value carts often warrant a faster first touch.
Wait until order.placed for one to four hours (gallery default is four) so shoppers who finish checkout are not emailed. The first reminder then goes out on timeout, while intent is still fresh. An optional SMS can follow later in a ~48 hour window if the channel and consent exist.
Email, SMS, WhatsApp, and push — combined in a single journey, so a shopper who ignores email can still be reached by SMS or WhatsApp.
No. Describe the goal and EngageApp's AI generates the copy, timing, and channel selection for the whole sequence; you review and edit before launching.
You are charged only when a message is successfully sent to its channel. Failed sends are never charged, and you never pay for contacts you simply store.
Start free with 100 credits — no credit card required.
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