Turn abandoned carts into completed orders

Most shoppers who add to cart never check out — and every abandoned cart is revenue already within reach. EngageApp recovers it with multi-step sequences its AI builds for you: describe the goal and get a ready journey across email, SMS, WhatsApp, and push, timed to bring shoppers back while intent is still warm.

Live in minutes

AI builds the full sequence from a one-line goal — no template hunting.

Omnichannel

Email, SMS, WhatsApp, and push in a single journey with one set of analytics.

Pay per send

Credits are spent only when a message is successfully sent — unlimited contacts.

Why carts get abandoned

Unexpected costs, forced account creation, slow checkout, or simple distraction — most abandonment is hesitation, not rejection. A timely, relevant nudge on the right channel removes the friction and reminds the shopper why they wanted the item, which is exactly what a well-timed recovery sequence does.

How the recovery journey works

A cart-abandoned event from your store triggers the sequence instantly. In EngageApp's visual builder you branch on behavior and add delays; or you describe the goal and AI generates the whole multi-step flow — copy, timing, and channel choice — for you to review and launch. Shoppers who return and buy exit the journey automatically.

Which channels recover the most

Email leads with the product and a clear path back to checkout; an SMS or WhatsApp follow-up catches shoppers who never open email; a push notification re-engages app users. EngageApp runs all of them in one journey with unified analytics, and you pay per message sent — never for contacts you store.

What to measure

Track recovery rate, revenue recovered, and per-step conversion so you can see which message and channel does the work. Drill into individual shopper journeys to understand where people drop, then iterate on timing and copy from what the data shows. Compare recovery rate by cart value too — high-value carts often warrant a faster first touch.

Frequently asked questions

How fast should the first message go out?

A first reminder within an hour of abandonment typically recovers the most, while intent is fresh. EngageApp triggers on the cart event instantly and you set the delays for later steps.

Which channels can I use in one sequence?

Email, SMS, WhatsApp, and push — combined in a single journey, so a shopper who ignores email can still be reached by SMS or WhatsApp.

Do I need to write the emails myself?

No. Describe the goal and EngageApp's AI generates the copy, timing, and channel selection for the whole sequence; you review and edit before launching.

How am I charged for a recovery campaign?

You are charged only when a message is successfully sent to its channel. Failed sends are never charged, and you never pay for contacts you simply store.

Recover your first carts this week

Start free with 100 credits — no credit card required.

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