Most site visitors browse and leave without adding a single item, which means cart-abandonment automation never even sees them. EngageApp closes that gap with a browse-abandonment journey its AI builds for you, following up on the exact products a shopper viewed across email, push, and SMS while their interest is still fresh.
Follows up on product views, before a cart is ever created.
AI references the exact items a shopper viewed, not a generic reminder.
Credits are spent only on successfully sent messages — unlimited contacts tracked.
Comparison shopping, price checking, or a simple interruption stop most browsers before they ever reach the cart — they showed real interest but never committed. Because there is no cart to remind them about, the follow-up has to work from product views instead, which is a lighter and earlier signal than an abandoned cart.
A product-view event enrolls the shopper after a short delay, giving them a chance to return on their own first. Describe the goal and AI builds the sequence — a viewed-item reminder, then a broader recommendation message if there is still no purchase — and you review the copy and timing in the visual builder before launch.
Email is well suited to showing the exact products viewed alongside similar recommendations; push is a fast, low-friction nudge for app or web-push subscribers; SMS is reserved for shoppers who showed strong intent, like repeated views of the same item. EngageApp runs the mix in one journey with unified analytics.
Track click-through from the reminder back to the product page and the resulting add-to-cart and purchase rate, since browse-abandonment sits earlier in the funnel than cart recovery. Comparing conversion by product category shows where browsing interest is strongest and worth following up hardest.
Cart abandonment follows up after a shopper adds an item and leaves; browse abandonment follows up on product views alone, reaching shoppers who never got that far but still showed interest.
A few hours is typical, long enough to avoid feeling intrusive but soon enough that the shopper still remembers the product. You control the delay per step in the journey.
Yes. Trigger the journey on repeated views of the same product or category rather than a single page visit, which tends to convert better than following up on every browse.
You are charged only when a message is successfully sent to its channel. Failed sends are never charged, and you never pay for contacts you simply store.
Start free with 100 credits — no credit card required.
Create free account