Coffee, supplements, skincare, pet food — anything that runs out has a predictable reorder window, and most brands miss it because nobody is watching the calendar per customer. EngageApp tracks that cycle automatically and sends an AI-generated replenishment reminder across email, SMS, and WhatsApp exactly when a customer is likely running low.
Reminders track each customer's own reorder interval, not a generic schedule.
Arrives exactly when the customer is likely running low on a product they already buy.
Credits are spent only on successfully sent messages across unlimited customers.
Unlike a cold promotion, a replenishment reminder arrives when the customer actually needs the product again, which is why it consistently converts better than a generic marketing send. The message is not asking someone to want something new — it is solving a problem they already have.
EngageApp calculates each customer's expected reorder date from their past purchase interval, or you can set a fixed cycle per product. Describe the goal and AI builds the sequence — an early reminder, a stronger nudge if there is no reorder, and an easy one-click repurchase link — for you to review in the visual builder.
Email works well for a reminder with the exact product and a direct reorder link; SMS and WhatsApp are effective for a short, time-sensitive nudge closer to the estimated run-out date; push suits app users who reorder in-app. EngageApp sequences all of them so the reminder lands wherever the customer is most likely to act.
Track reorder rate against your estimated cycle length, and watch how often the timing needs adjusting per product — usage varies by household, so refining the interval from actual reorder data improves accuracy over time. Also compare reorder rate for customers who received a reminder against those who did not.
It learns the typical interval between a customer's purchases of the same product, or you can set a fixed cycle per product if you know it from your own sales data.
EngageApp calculates the interval per customer rather than using one store-wide average, so a heavy user and a light user each get reminded closer to their own actual need.
Yes. Link directly to a pre-filled cart or the exact product page so reordering takes one tap instead of a full shopping trip.
You are charged only when a message is successfully sent to its channel. Failed sends are never charged, and you never pay for contacts you simply store.
Start free with 100 credits — no credit card required.
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